Website Terms and Conditions

Superb Maids NYC ("we," "us," or "our") operates this website to provide information about our cleaning services. By accessing or using this website, you ("User") agree to comply with these Terms and Conditions, our Privacy Policy, and our Terms of Service (TOS). If you disagree, discontinue use immediately.

1. Acceptance of Terms

By using this website, you agree to:

  • Abide by these Terms of Use, all applicable laws (including New York State laws), our SMS/text messaging terms (as outlined in our Privacy Policy), and our linked policies.

  • Refrain from misuse (e.g., hacking, spamming, unauthorized SMS opt-in practices, or data scraping).

2. Intellectual Property

2.1 Ownership
All content (text, images, logos, software) is owned by Superb Maids NYC or its licensors and protected by copyright/trademark laws.

2.2 Limited License
You may temporarily download one copy of materials for personal, non-commercial use only. You agree not to:

  • Modify, copy, or use content for commercial purposes.

  • Reverse engineer, remove copyright notices, scrape SMS opt-in data, or mirror materials on other servers.
    Violations terminate this license automatically. Destroy all copies upon termination.

3. User Responsibilities

Prohibited Activities:

  • Harassment, fraud, unauthorized SMS marketing, or discriminatory behavior (aligned with TOS).

  • Interfering with website security or functionality.
    Accountable Use: You are responsible for any harm caused by violating these terms, including misuse of SMS/text messaging services.

4. Communications

By providing your mobile phone number via our website or services, you consent to receive transactional and promotional SMS/text messages from Superb Maids NYC.

  • Opt-Out: Reply “STOP” to any SMS message to unsubscribe. Detailed terms, including message frequency and data rates, are governed by our Privacy Policy.

5. Disclaimer of Warranties

Content is provided “as is” without warranties (express or implied), including accuracy, completeness, or fitness for purpose.

  • SMS Disclaimer: We do not guarantee uninterrupted or error-free SMS/text message delivery.

  • Service-related disclaimers (e.g., cleaning outcomes) are governed by our TOS.

6. Limitations of Liability

We are not liable for:

  • Damages (e.g., data loss, profits, business interruption) from website use, inability to use it, or SMS/text messaging errors.

  • Third-party content (e.g., linked sites), SMS carrier issues, or user misconduct.

  • Liability caps at fees paid to us (if applicable).

7. Revisions & Errors

Content may contain errors. We reserve the right to update materials without notice.

  • SMS Terms Updates: Changes to SMS/text messaging practices will be reflected in our Privacy Policy.

8. Third-Party Links

Linked sites are not endorsed by us. Use them at your own risk.

  • Third-Party SMS Providers: We use vendors to manage SMS services. Their terms apply to message delivery.

9. Modifications

We may update these Terms of Use anytime. Continued use constitutes acceptance.

  • Material Changes to SMS Terms: Significant updates will be notified via email, SMS (if subscribed), or website notices.

10. Governing Law & Disputes

Governed by New York State law, including the NY SHIELD Act and NY General Business Law.

  • SMS Disputes: Claims related to SMS/text messaging are subject to the dispute resolution terms herein.

11. Age Restrictions

Users under 16 may not access this site without parental consent (per our Privacy Policy) or subscribe to SMS/text messaging services.

11. Contact Us

For questions or concerns:
Email: support@superbmaidsnyc.com
Phone: (646) 417-8343
Address: 276 5th Ave, New York, NY 10001